Last revised on September 4, 2018
Made, a private limited liability company (besloten vennootschap met beperkte aansprakelijkheid or bvba), incorporated and existing under the laws of Belgium, with registered office at Klokstraat 12A, B-2600 Antwerp, Belgium (“Made”, “we”, “us”) collects data when you send us an e-mail, when you use our website www.haveitMade.be (“Website”), apps or social media (“Services”), and when you participate in user surveys organized by and on our behalf (“User Surveys”).
You may not always be aware of it, but using our Website and/or Services implies sharing Personal Data (as defined below). According to the legal definition, personal data means any information relating to an identified or an identifiable natural person (“Personal Data”). It is sufficient to be regarded as Personal Data if the data allows us to make a direct or indirect link between one or more data on the one hand and a natural person on the other hand.
The collection and processing of Personal Data is subject to strict legal conditions to give you, as a user, the necessary guarantees that your Personal Data will not be publicly disclosed in an unauthorized manner.
Each processing will therefore always be done in compliance with the applicable EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), together with the codes of practice, codes of conduct, regulatory guidance and standard clauses and other related legislation resulting from such Regulation, as updated from time to time (the “Privacy Legislation”).
2. PERSONAL DATA THAT WE COLLECT
We may collect various types of Personal Data and keep it on our servers, including among others:
- Contact details (e.g. your name, place of residence, telephone number, date of birth, sex, e-mail address, job title, business name, VAT number, CV, Portfolio); Videos, images, quotes, and other media enabling us to identify you
- Data on the use of the Website (e.g. browser and IP address)
- Data on the use of apps (e.g. GPS location, or the unique identification code of the device)
- Data of e-mails (e.g. number of times the e-mail was opened); and/or
- In general any and all Personal Data obtained in view of executed User Surveys.
We will only store your Personal Data on servers that are located in the European Economic Area.
3. WHAT ARE THE PURPOSES OF DATA COLLECTION AND PROCESSING?
Your Personal Data may be used for the following purposes (collectively, the “Purpose”):
- Informative purposes related to the use of the Website
- Commercial purposes related to the purchase of our Services
- Sending of informative e-mails
- Sending you invitations to participate to our User Surveys
- Assessing the Personal Data obtained in view of the User Surveys in order to optimize our Services and Carrying out of electronic payments, electronic top-ups, and electronic refunds.
Furthermore, Made has free access to your Personal Data, and may freely save and publish your Personal Data in the following cases:
- To comply with applicable laws or regulations
- If a law enforcement authority or other government agency so requests
- To maintain its general Terms and Conditions
- For investigating suspicious or fraudulent or illegal activities; and/or
- To protect security and/or your rights or Made
Made shall take reasonable administrative, technical and organizational measures against unauthorized or illegal processing of Personal Data or unintentional loss, destruction or damage, unauthorized or illegal access, disclosure or use of Personal Data. In some cases, your Personal Data will be shared with Third Parties, which must also take reasonable administrative, technical and organizational measures to protect the Personal Data.
Access to Personal Data and processing of Personal Data may also take place outside the European Union. In the event that the Personal Data are transferred outside the European Economic Area, appropriate measures will be taken.
In the event and as a result of the discovery or notification of an infringement on the safety of the Personal Data, or access thereto by an unauthorized person, Made is legally obliged to notify you, if the infringement is likely to violate your privacy.
The information we collect in this way includes the IP address, browser properties, device properties, version of the operating system, information about actions taken on our Website (including use, activity logs and click-throughs), and dates and times of the visits to the website. Data logs are deleted on a regular basis.
6. NOTIFICATION TO THIRD PARTIES
WHAT ARE MY RIGHTS AS A DATA SUBJECT?
We want to guarantee a safe and lawful processing of Personal Data, and we assure you that your Personal Data will be processed in a straightforward and lawful way. This implies that the Personal Data will only be processed for the aforementioned, explicitly stated and legal Purpose. Made furthermore assures that the Personal Data will always be processed in an adequate, relevant and non-excessive manner.
My right for information
If you have questions or suggestions with regard to the processing of your Personal Data, provided you are able to prove your identity, you have the right to request information concerning the processing. We will then provide you with access to your Personal Data that we process as well as the source of these Personal Data.
My right of rectification or erasure
You have the right to have your Personal Data rectified, erased or amended, free of charge, to correct inaccuracies, in the event these Personal Data is incomplete or incorrect, or is being processed in an unlawful manner. You have the right to request the erasure of incorrect data or data that is not relevant in such manner.
You have the right to have your Personal Data erased without undue delay, free of charge, unless the Personal Data has to remain stored in accordance with a legal provision. The erasure is predominantly related to visibility, which entails the possibility that the erased Personal Data will remain stored temporarily. However, Made will take any and all reasonable measures to erase all your Personal Data as fully and extensively as possible.
In case you fully exercise your right of erasure, notwithstanding the fact that you own a ticket for a future event, this ticket will be cancelled without reimbursement.
My right of transferability of Personal Data
You have the right to request your Personal Data in a structured format.
My right to object or restrict the processing
You can, at all times, object to the processing of your Personal Data, or request to restrict the processing of your Personal Data.
8. STORAGE AND REMOVAL OF PERSONAL DATA
This means that we may retain your Personal Data until we receive your request to unsubscribe through an opt-out sent by e-mail at firstname.lastname@example.org or by writing to Made, Klokstraat 12A, B-2600 B-Antwerp, Belgium. In any event Made ensures that any and all of your Personal Data will be deleted within thirty (30) calendar days following such opt-out request.
9. WEBSITES OR APPLICATIONS OF THIRD PARTIES
Responsible for processing:
Klokstraat 12A, B-2600 Antwerp, Belgium
+32 (0) 3 231 76 84